Policies & Procedures
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Availability
Based upon your project and requested deadlines, I will notify you of my current availability and openings to perform desired services. I do not work Wednesdays and Saturdays and will not respond to any communications on those days. Lastly, I don’t work nor will respond past 5 PM MST time.
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Communications
Based on my industry, email is to be the main form of communication for any requests and notes. ALL phone calls must be scheduled in advance. To schedule a call, please click here or email me the days and times you have available and I will book the time. Texts are to be reserved for short and quick messages, otherwise, please email me.
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Response Time
I will endeavor to reply to any emails from you within 24-48 hours. Please note, emails sent on Wednesday and Saturday may incur an extra day. I respond by the order received.
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Cancellations
All Video or Photo Shoot Session cancellations made less than 48 hours before the scheduled date will incur a cancellation fee of $50, to be added to the final amount due upon completion.
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Late Payments
Unless a payment plan has been agreed to, all payments are due the day of project completion. After the aforementioned due date has passed, a recurring late payment fee of $50 will be added to the final amount due each week (7 days) that the payment is late, following the initial due date.
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Failure To Pay
If you refuse or fail to pay upon project completion, the project will return to me in full and will NOT be distributed to the you until a full payment, plus any applicable late fees, is made. No new projects will be started until the balance is paid in full. I reserve the right to pursue any applicable legal actions to recover owed compensation.
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Deadlines
I will endeavor to meet any deadlines and allot ample time to complete your project, as long as they are reasonably stated to me with prior and adequate notice. 2 weeks minimum notice is required for any deadlines, as deadlines under such cannot be guaranteed.
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Services Offered
Mixing, Mastering, Scoring, Music Production, Audio Restoration, Skin / Photo Re-touching, Photo Restoration.
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Services NOT Offered
In-Person Audio Recording, In-Person Photo / Video Work, Artist Management.